Terms of sale
These terms apply when you buy tiles on vintageandantiquetiles.com. They explain who we are, how buying works and what your rights are. Please read them before you order. Last updated: 6 October 2026.
Who we are
The shop is run by Artevolution LLC, a limited liability company registered in the United States. We send every order from Barcelona, Spain. In these terms, "we" and "us" means Artevolution LLC, and "you" means the person buying.
- Address: 500 4th Street NW, Suite 102 - 2333, Albuquerque, NM 87102, United States
- Email: [email protected]
What we sell
We sell original vintage and antique Spanish ceramic tiles in small lots. Most lots are one of a kind. A lot can be:
- Used or salvaged: tiles that were laid or used before.
- Old unused stock: tiles that were never laid, but are still decades old.
Old tiles show their age. Small chips on the edges, light scratches, small marks from the way they were made, and small colour differences between tiles are normal. We describe and photograph the condition of every lot, so please look at all the photos and read the description before you buy.
Colours can look a little different on different screens. If you're unsure about size, colour or condition, email us before you buy and we'll help.
Old tiles were not made to today's standards. Please check with a professional that they suit what you plan to do with them, for example floors, outdoor use or use near food.
Prices and payment
- Prices are shown and charged in the currency of the country you ship to: US dollars, Canadian dollars, Australian dollars, Swiss francs or British pounds. You can change the country at the bottom of every page and in the cart.
- Shipping depends on your lots and where they're going. The cart shows the shipping cost and the total before you pay.
- You pay on a secure payment page run by Stripe, by card, Apple Pay or Google Pay. Stripe handles your card details. We never see or store them.
- If your card is in another currency, your bank converts the amount and may charge a fee.
- Your country may charge import duties or taxes when the parcel arrives. See Shipping & returns.
How buying works
- Add the lots you want to your cart.
- In the cart, choose where to send your order. You'll see the shipping cost, the estimated delivery time and the total.
- Press Checkout. You go to Stripe's payment page, where you enter your name, email, phone number, shipping address and payment details. You can check and correct everything there before you pay.
- When your payment goes through, your order is placed and our contract is made. You see a thank-you page, and we email you a confirmation with your order number.
- When we ship, we email you the tracking number.
Orders are made in English. We keep a record of every order, and you can ask us for a copy of your order details at any time.
Lots that are also on Etsy
We also sell our lots in our Etsy shop. Very rarely, the same lot may sell in both places at almost the same time. If that happens, we'll email you straight away and refund you in full for that lot, including the shipping you paid for it.
Purchases made on Etsy follow Etsy's rules and our Etsy shop policies, not these terms.
Shipping
We ship from Europe to the United States, Canada, Australia, Switzerland and the United Kingdom, always with tracking. Your tiles travel at our risk until they reach you: if a parcel is lost or arrives damaged, we sort it out. Full details are on our Shipping & returns page.
Your right to change your mind (14 days)
If you buy as a consumer, you can cancel your purchase without giving a reason. This is your right of withdrawal (in Spanish, derecho de desistimiento). You can use it from the moment you pay until 14 days after you, or someone you name (not the carrier), receive the tiles. If your order comes in several parcels, the 14 days start when the last one arrives.
This right applies to vintage, used and salvaged lots too. Being second-hand doesn't change it.
We give the same 14 days to all our customers, wherever they live.
Due to the nature of the products we offer (unique vintage tiles that need considerable packaging), we can't cover any shipping costs if you change your mind.
To cancel, use our withdraw from contract form. How to cancel, who pays return postage and how refunds work are explained on our Shipping & returns page.
If something is wrong: the legal guarantee
As a consumer, you also have a legal guarantee (garantía legal). We are responsible if, when you receive it, a lot doesn't match its description and photos, or isn't what you could reasonably expect from tiles of that age and history.
Signs of age that we describe or show in the photos, or that are normal for tiles of that age, are not a fault. The guarantee doesn't cover damage after delivery, for example from cutting, laying, cleaning or normal wear.
If you find a fault, tell us as soon as you can. Most of our lots are one of a kind, so we usually can't repair or replace them. You can choose:
- matching tiles, if we have them,
- a partial refund, or
- a full refund when you send the lot back.
Buying for a business
The right to change your mind and the legal guarantee above are consumer rights. If you buy for a business, such as a design studio or a building company, they don't apply to you in the same way by law. If something is wrong, get in touch and we'll do our best to sort it out.
Our responsibility
We are responsible for what we promise in these terms and for what the law says we must do. We are not responsible for losses we couldn't have foreseen, or for problems caused by how tiles are cut, laid or used after delivery. Nothing in these terms takes away your rights as a consumer.
Questions and complaints
If you're not happy, email us at [email protected] and we'll reply as soon as we can. Most problems are easy to sort out together.
Law and courts
These terms are governed by Spanish law. If you're a consumer living in another country, you also keep the protection of your own country's consumer laws that can't be set aside by agreement. You can take legal action in the courts where you live.
Changes to these terms
We may update these terms from time to time. The version on this page when you placed your order is the one that applies to that order.